Thank you for visiting TBPHELPS.com. We hope you have found what you were looking for, and that you are satisfied with your purchase. If not, please contact us and we will do whatever we can to try to meet your needs. Please contact us at firstname.lastname@example.org anytime, or call us at 800-939-7463 between 8am and 4pm EST Monday through Friday.
ORDERS & SHIPPING
Unless otherwise noted, we will ship your order within 2-3 business days of the order date. We have 3 shipping options to choose from, depending on how soon you would like to receive your order:
CONTINENTAL US ADDRESS
- Economy: FREE | 5-10 Days
- Standard: Based on order amount | 4-6 Days
- Express: Based on order amount | 3-4 Days
ALASKA OR HAWAII
- Economy: Based on order amount | 7-14 Days
- Standard: Based on order amount | 5-7 Days
Please email us at email@example.com for payment and shipping options.
We will advise you of the tracking information for your order within 24 hours of it being shipped.
If you need to return your purchase for any reason, simply return it to us for an exchange or refund.
If we have made a mistake on your order, please return it to us for replacement or exchange to the address listed on your sales receipt. Include a copy of the original packing list indicating your preference for replacement, exchange or credit. We will refund you up to $15.00 in return shipping charges, or contact us for a return label. If you change your mind, or find you are not happy with the product, we will credit you for the cost of the product (not including shipping) as soon as it is returned to us.
Our customer service representatives are available from 8 am to 4 pm EST, Monday – Friday.
Email us at: firstname.lastname@example.org, or call us at 800-939-7463